Company Name: The Linux Foundation
Location: United States (Remote)
Type: Full Time
Job Description:
We’re looking for a highly-organized and detail-driven Event Coordinator, Housing to join our team, providing a bridge between our (6) internal event teams and attendees, and our contracted hotels. This position will be responsible for all housing activities related to assigned events, ranging from 10-3,500 sleeping rooms on peak, and over 100 events around the globe. This position reports to the Event Director, Sourcing & Housing.
Responsibilities:
- Main event contact for the housing pre-event, event, and post-event phases for assigned events, and act as a liaison between the event team, attendees, sponsors, and the hotel
- Set up booking links on the event website, and monitor performance with daily audits and weekly tracking
- Build various event tracking tools, ensuring up-to-date status and adhering to deadlines
- Keep the event team on track for due dates and reservations for staff, vendors, and VIPs, and lead weekly presentations on room block performance
- Create and submit rooming lists, set up billing, assign VIP status and concessions, and confirm individual hotels accurately deliver
- Work with sponsors on subblocks and catering requests, guiding them through the approval process and working with the individual hotels to set up
- Monitor daily pick-up, changes, no-shows, and potential walk situations during the event phase from either onsite at the event or at home
- Reconcile final sleeping room bill and set up payment, facilitate room audits, and arrange commission payments
- Facilitate and track all changes with accuracy, and communicate with both internal and external clients
- Provide accurate and prompt customer support to attendees during the pre-event and event phases
- Assist with addenda and lead attrition conversations and service deficiencies with hotels directly
- Set up and attend site visits and hotel pre-cons as needed, and assist teams with additional hotel needs such as satellite registration, branded keycards, and offsite event availability
- Assist with additional on-site event responsibilities as needed to support the entire team
- Assist with sourcing future events, including creating and sending out RFPs, reviewing venue proposals, creating room blocks based on history, and forecasting pick up and commission
Qualifications
- BS/BA degree and minimum 5 years of housing experience in hotels or B2B events
- Strong computer skills required, proficiency in Google Workspace (Gmail, Google Docs, Drive)
- Meticulous organizational abilities and concise and effective verbal and written communication are required; high attention to detail
- Ability to work on multiple projects at once, set priorities, work proactively and independently, problem solve, improvise, manage conflicting priorities, and function as part of a team that must perform under pressure
- Ability to adapt to challenges and opportunities with a solution-oriented perspective; excellent strategic thinking and critical reasoning skills
- Ability to thrive in a collaborative, highly visible position and welcome feedback
- Previous experience to work remotely; ability to manage tasks, time and schedule with limited supervision
- Creative, positive energy, self-directed, amiable, and composed under pressure; helpful and humble
- Strong client services and hospitality mindset
- Requires overnight and weekend travel, both domestically and internationally, up to 20%, including over weekends
Skills That Are A Plus
- Copywriting, editing, and/or proofreading skills
- Prior experience with Asana and Slack
- Experience in hotel revenue management and forecasting
- Proficiency in a second language
Salary:
$63,000 – $73,000 USD
The Linux Foundation is an Equal Opportunity Employer. We value diversity and encourage anyone interested to apply! All your information will be kept confidential according to EEO guidelines.
