Company Name: Alem International Management
Location: Los Angeles Metropolitan Area
Type: Full Time
Salary: $87,000.00 – $102,000.00
Job Description:
The Event Operations Manager is responsible for the overall planning and development of the Relay within their region, which comprises several Relay cities and a number of Relay days. The position requires a strong events and operations background and proven experience planning and executing complex public events.
The position manages the delivery of city level planning, route development and documentation, and the identification of services to support the Torch Relay operations. This position will liaise with local government officials, public safety agencies, community organizations and external and internal stakeholders during planning and operations. The role will require extensive travel during the period of the Torch Relays and a considerable amount of traveling to visit cities during the planning period will also be necessary.
Position Responsibilities
Relay Planning
The Event and Operations Manager is responsible for planning and documenting:
- The detailed street by street Relay route through the city and the drive route between Relay cities
- The Relay start locations, break locations, locations for local events and Relay highlight locations such as local iconic places and places of cultural, historical or sporting interest
- The torchbearer meeting points and the start and end location of each torchbearer
- The timing of the Relay based on standard assumptions and local conditions
Relay City Relationships
The Event Operations Manager is the primary point of contact for Relay operations for the Relay City and is responsible for developing and maintaining all necessary local relationships. Specific responsibilities include:
- Managing the overall relationship with the community and local government to facilitate permissions for and the smooth passage of the Torch Relay
- Presentations to city and other officials on the Relay and Relay service requirements
- Liaison with law enforcement and other public safety agencies to implement LA28 safety and security requirements
- Monitoring of city activities and preparations for the Relay
- Ensuring city service requirements are in place
- Liaison with community planning committees
- Liaison on city plans for events such as celebrations or cauldron lightings
- Liaison with local sponsor representatives
Relay Support Services
The Event Operations Manager will work with other LA28 functional areas on the detailed planning of other requirements for the Relay in each city, acting as the on-the-ground representative to ensure all needs are in place and will meet Relay operating standards. This may include:
- Vehicle Management- Procurement and operations plan for any local vehicle requirements. Coordination of plans for refueling, parking, washing etc.
- Hotel Management – Review of potential Relay hotel properties and confirmation of logistics arrangements including parking, meals etc.
- Media Management – Identification of potential local media stories, photo opportunities, social media engagement opportunities, and high-profile torchbearer locations
Position Requirements
- Must have the right to work in the United States
- Must hold a valid state-issued U.S. driver’s license and be comfortable undertaking extensive driving
- Experience (5-10 years) in event planning and management, large-scale events, government advance work, political campaigns, national tours, marketing, public relations, transport operations or other relevant areas of experience
- Proven experience conducting public events which engage with government officials and the conduct of presentations and negotiations with municipal stakeholders
- Previous experience in relay, road based or complex public events is an asset
- Knowledge of the U.S. state and local Government system, road systems and infrastructure and geographical layout of cities and towns
- High degree of computer literacy including use of mapping software/GIS systems and databases. (Route planning is documented on a custom-built torch relay database)
- Good geographical awareness and sense of direction, ability to interpret maps and plan and document routes without the assistance of map systems
- Able to travel extensively both before and during the Relay
Personal Attributes
- A positive and team-focused attitude, showing initiative and a flexible approach
- Outstanding customer service skills with a high level of professionalism
- Excellent communication and interpersonal skills – verbal, written and presentation
- Excellent diplomacy skills, capable of effectively communicating and building relationships with city officials and other local organizers
- Highly self-motivated, self-directed, and attentive to detail
- Strong organizational and administration skills, with the ability to effectively manage Relay events in multiple cities
- Proven negotiation and problem-solving skills
- Comfortable working alone while on the road
Alem is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law.
