Company Name: Atlassian
Location: United States (Remote)
Type: Full Time
Salary: $156,600 – $204,450
Job Description:
The Atlassian Global Events team drives customer engagement for the Atlassian brand and its portfolio of products. The team collaborates with sales, marketing, product and executive management teams to deliver Atlassian proprietary events and tentpole experiences. The purpose of these events is to increase brand awareness, drive business growth, build loyalty and educate attendees.
We are seeking a Senior Global Event Operations Lead to guide a dedicated team in executing B2B technology events ranging from 100 to over 5,000 attendees. In this role, you will drive operational efficiencies, develop systematic tools, and inspire a cross-functional team to deliver exceptional events on time and within budget while aligning with global event and company strategies.
Responsibilities
- Team Leadership: Lead and mentor a team of event managers to effectively manage an annual portfolio of proprietary events, ensuring alignment with business objectives.
- Strategic Collaboration: Work closely with senior leadership to create and refine event operations strategies to deliver against team and company OKR’s.
- Operational Efficiency: Design and implement robust operational structures and processes that enhance team collaboration and efficiency, ensuring flexibility to meet changing demands.
- Data-Driven Insights: Utilize a data-driven approach to measure event performance and ROI, leveraging insights to continuously optimize event operations and improve attendee experiences.
- Cross-Functional Alignment: Foster collaboration among Sales, Marketing, and Partner stakeholders to deliver impactful events, navigating competing priorities and making strategic trade-offs as needed.
- Risk Management: Identify potential operational, financial, and customer experience risks, leading cross-functional problem-solving efforts to resolve issues swiftly and effectively.
- Budget Management: Oversee complex event budgets, including investment strategies and contract negotiation, ensuring timely and accurate financial tracking and reconciliation.
Qualifications
- Experience: 10+ years in event operations marketing roles, preferably within a brand-side corporation or agency; 7+ years in a high-growth enterprise technology environment.
- Leadership Skills: Proven experience managing teams, including early-career and senior members, with a track record of leading through change and inspiring cross-functional collaboration.
- Communication Skills: Excellent written and presentation skills, capable of articulating ideas clearly to senior and executive-level audiences.
- Event Operations Expertise: Proven experience in managing and executing events of various sizes, demonstrating strong attention to detail and a comprehensive understanding of all aspects of event operations, including logistics, content development, technology integration, production processes, and audience engagement strategies.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
